Course Overview

This specialisation will teach you the fundamentals of leadership, such as managing talent, leading teams, inspiring and motivating individuals, and persuading without using force. You won't just study under Michigan professors in this specialisation.

Outstanding leaders like John Beilein, the former head coach of the University of Michigan men's basketball team, and Jeff Brodsky, the global head of HR at Morgan Stanley, will also impart their knowledge to you personally. We will discuss our study on effective team and people leadership and work with you to implement these learnings in your own teams and leadership.

Working through a number of real-world leadership assignments in each course allows you to put your newly acquired leadership skills to use. Furthermore, the capstone programme will allow you to work on real-world leadership difficulties.

What you'll learn

• Customer Relationship Management (CRM)
• Sales Enablement
• Inbound Sales
• Sales Process Engineering
• Lead Management

Requirements

• Basic knowledge of Strategic Customer Relationship Management & Sales Techniques.
• A computer or laptop with internet connectivity.
• Learn about Strategic Customer Relationship Management & Sales Techniques in three months.
• Flexible work schedule.

AccessTo Career Resources with a Strategic Customer Relationship Management & Sales Technique Certificate Course

Enroll Free

Enhanced Employability:

An outstanding Strategic Customer Relationship Management & Sales Technique Certificate that increases your chances of landing the best jobs.

Competitive Advantage:

An opportunity to stand out from the competition and make a more significant impression on potential employers.

Skill Validation:

Robust validation of your Strategic Customer Relationship Management & Sales Technique skills confirms that you can complete all related tasks.

Networking Opportunities:

Strategic Customer Relationship Management & Sales Technique Certificate courses provide ample networking opportunities for participants. Learners can connect with classmates and industry professionals through cooperative exercises, group discussions, and interactive seminars.